Terms and Conditions

All engagements accepted by West Green Planning are subject to the following terms of engagement except where changes are expressly agreed in writing.

We will observe the byelaws, regulations and ethical guidelines of the Royal Town Planning Institute and accept instructions to act for you on the basis that we will in accordance with those guidelines. Copies of the RTPIs Code of Professional Conduct are available from the RTPIs website www.rtpi.org.uk

All fees and charges submitted by other specialists sub-contracted by prior agreement with the client shall be the responsibility of and payable by the client.

Every care will be taken when carrying out client instructions. No responsibility is accepted for errors or matters beyond our reasonable control.

The practice shall not sub-contract any part of the commission without first receiving approval in writing from the client with a clear understanding of responsibilities.

Fees

Our fees are calculated on the basis of the time spent on your affairs and on the level of skill and responsibility involved. The standard hourly rate is £150 per hour. As the business is not VAT registered, VAT is not chargeable. 

All regular administrative costs are included within the fee such as:

·  Photocopying and the printing of plans

·  Photography

·  Mileage and local travel expenses

·  Small postal charges

·  Telephone calls

The following costs are normally added to fee accounts as disbursements;

·  Ordnance Survey maps

·  Publications (local plans/development plan documents)

·  Pre-application fees charged by a local authority

·  Large postal and delivery charges

·  Large mileage and other travel expenses reasonably incurred.

Invoices will be submitted at the end of an agreed work stage or as otherwise agreed with you and must be paid in full within 28 days of the date of each invoice. We reserve the right to charge interest on any amounts owing at 5% above the Bank of England base rate. We reserve the right to suspend work on projects where accounts are outstanding after 42 days, other than by prior agreement.

If it is necessary to carry out additional work outside of the agreed brief then this work will involve additional fees. We will provide an estimate of such fees before commencing additional work.

Any delay in receiving information, changes in Clients instruction or any matter outside our control which leads to additional work may result in an additional fee.

Limitation of liability

We will endeavour to provide professional services with reasonable care and skill. However we will not be held responsible for any losses arising from the supply by you or others of incorrect of incomplete information, or a failure of you or others to supply any appropriate information or your failure to act on our advice or respond promptly to communications from us or relevant authorities.

Law

This contract is subject to the law of England and Wales.

Complaints

Any concerns over the level of service received should be dealt with in the first instance by the principle of the practice Ben Kelly. Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.